Telkom UNISA 3G deal

My wife bought the Telkom UNISA 6-month R100/month for 3gigs in September 2015. On 7 September 2015 UNISA sent an e-mail saying the money was paid to Telkom and that any further enquiries should go to Telkom and some instructions on getting a sim etc. The number we chose for the bundle to be activated was for a prepaid sim we already had, so we didn't have to get a new number and sim. <br> <br> We sent a number of e-mails to UNISA with no response (other than an automated e-mail saying our request has been received and forwarded to the relevant department) and also to Telkom (on 1, 6 and 20 October) where the feedback was that we should speak to UNISA. It has been very frustrating being sent back and forth and my wife not having internet available for her studies.<br> <br> It is now almost two months later with still no data loaded on our simcard.