Telkom unfiar billing

Do Telkom actually read these reviews? So I did a review a few weeks ago, stating that Telkom was billing me for no service because our lines were ****** last year August. With a shock I saw that my Telkom bill was around R1900 for no service what so ever! Tell me if you go to a restaurant and order food, and the waiter brings you an empty plate and expects you to pay, will you pay? That's how my situation with Telkom feels like. Low and behold I just saw a missed call on my phone, guess who? Telkom Attorneys. I'm so frustrated with Telkom that words can not explain!!! I've tried canceling my account, but it only states that my request is being processed for the last 30 mins.