Telkom Unfairly Blacklisted me for a service I never had. Stay away from Telkom

About 3 years back I needed Internet at my home. I checked with Telkom and they confirmed that they had internet in my area. I app**** for a contract over the phone and they told me a technician would contact me. It took about 3 months before I heard anything. Then one day a telkom Technician knocked on my door and was there to Install the Line. After installing the Line I had almost no Internet on the new line and it was extremely slow. I phoned the Technician and reported the problem a few times, but none of this was successful. Eventually I told the Technician to take the rooter and disconnect the Telephone line from my house. this was done with some hesitation but eventually he did it. I thought that was the end of this nightmare. A few months later i received a phone call from a debt collecting agency informing me that I have an outstanding balance with telkom. I informed them that this is not the case and tried to get ahold of telkom, after battling for a few days I spoke to an agent who Informed me that the line was never properly canceled and she would do this immediately. I thought this problem would finally go away. A week ago I found out I have been black listed by telkom. My advice to anybody that would hear or needs advice is stay as far away from telkom as you possibly can. My experience with them is that it is very difficult to get ahold of anybody that works at telkom. Their service is next to non existent and they will unfairly blacklist you.