Telkom: ⁠Unfair treatment and Incompetence to close account

Update: Still no assistance for Telkom. I am being threatened with emails and calls from debt collectors.

By far the worst customer experience I have ever had with any company. •⁠ ⁠Unfair treatment and Incompetence to close account

I have tried to resolve this issue multiple times, with no success. I have spoken to multiple Telkom representatives, sent emails, etc. Nothing has been done to resolve my case since cancelling and settling my account on the 17th of July 2024 (Ref number:***A).