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Willie P

1 reviews | Active since May 2015

14 Jun 2016, 10:42

Telkom unexperienced

<p>I app**** for an account at telkom on the 17th of may. The 18th of May i made a payment of 1500 after asking the consultant if I can use my old account number to do so. He said yes. I had to wait 2 weeks to find out my deposite is not reflecting. I phoned and phoned wasting my airtime on these guys and no one could help me. if I am at sales they put me through to accounts and back and forth the whole time. I went into the branch and they logged a dispute. A week after again I was asked to come in (10th of June) I went and found they had to do the application over again. They said on monday 13th June all is good only technicians to be dispathed. 14th of June I phoned and heard I must again wait for 7 to 21 bluddy days........ They do not know what they are doing. I want my line installed!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Telkom
Telkom's reply14 Jun 2016, 11:02
Official

Hi Spik3

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,