YL
Yusuf L

1 reviews | Active since Jan 2014

14 Jun 2019, 15:26

Telkom ********* *******!!!!

I am at my Wits end with Telkom. I've cancelled my LTE 6 months ago and they are still debiting my account. I have called the call centre so many times and they have been useless, keep telling me the same thing. If you ask to speak to someone senior, they are never there and they say they will call you back but never do. They then say they will escalate your query and you will receive feedback in 72 hours but nothing happens. I am now having the same issues with my landline, it hasn't been working for 3 months and when I've tried to cancel, they dont cancel the service. Same issues with that call centre.

I am now paying for Telkom LTE and a landline that I'm not/cant even use!

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