Telkom *********

I have been a WiFi user with telkom. Telkom cut our WiFi for the month of July, however they have still billed me. When I contacted them they told me that the WiFi has been cut because the account was not paid, and told me that they would carry on charging me for each month if the account is not cancelled. I have no problem paying for the months when we received WiFi, however surely it is ******* and completely ********* to charge anyone for a service when the service is not in fact provided