TELKOM UNCO-OPERATIVE CALL CENTRE 10210,10213

most frustrating. Migrated from Telkom ADSL to Telkom/Vumatel Fibre. Want to keep same email address on new fibre. service . I am told I must re apply for the stand alone old email adress . What kind of crazy process is this . Spent hours being sent from Technical support to Sales . Extremely disappointing dealing with unco-operative call centre.