SD
Seraaj D

1 reviews | Active since Sept 2011

22 Mar 2016, 21:01

Telkom Uncapped LTE promotional areas

The areas marked on Telkom's maps regarding the promotion for Uncapped LTE for R599 is a load of ****!<br> <br> We have tested the signal and it works 100% with a representative from Telkom, but they keep on telling us we are not in the promotional area. <br> Now why the **** are we excluded when we have got full signal reception to LTE?<br> <br> We have been having constant trouble with Telkom's ADSL service, no sync or horrible download speeds. I can't recall how many times technicians had to fix problems on our line. Yet still having a same problem.<br> <br> Telkom's adsl service is poor, now they offer a solution to people to upgrade to a better service and exclude specific areas which have full signal strength. <br> <br> Why are you excluding these people Telkom?<br> <br> I have a Straight Line of Sight to the tower and without an antennae i get 5 bars on the LTE router, yet there are a few houses being excluded from getting uncapped LTE? Why is your map setup this ****? And please don't tell me there is no reception, a sales representative came to my house to do a speed test results was close to 10mbs. So again my question is why cant i get uncapped LTE?<br> <br> Thinking of cancelling all Telkom related services

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Replies (1)
Telkom
Telkom's reply22 Mar 2016, 23:36
Official
Hello afronot,

Thank you for making contact with us.

We have tasked our team to investigate and provide feedback as soon as possible. Contact will be made should we require any information.

Please contact us via email: *** for any further queries.

Your ***.

Regards
Hazel
Telkom Social Media Team