Telkom uncapped LTE - Pointless

<p>At the beginning of the year I moved into a new flat and was very happy to discover that I fell in an area that had full LTE coverage by Telkom. In addition to this, Telkom was running a promotion on uncapped LTE access by way of a 24 month contract at unbeatable rates. Their offer stipulated that first 150 respondents would be offered contract deals that ranged from R599 - R799, signed on in increments by every 50 subscribers.</p> <p>I was delighted to discover that I was (or so they said) one of the first and was signed on from January to receive the offer. The first 2 months were great - got what i paid for and was getting an excellent quality service with great internet speeds and no interruption in service. Now, it must be noted that Telkom do have a 'Fair Usage Policy' in place for P2P sharing, of a somwhat generous 50GB after which, I imagine usage is throttled. I have not really engaged in Torrents or P2P. However, since the end of April stright into May, my internet has been dead. No service at all. I did everythinng from troubleshoot my router to doing a sim swoop without result. I logged a ticket with their call centre which nobody has attended to for over 2 weeks. Telkom, is this the level of service I should expect. I am in dire need of internet at home for personal business purposes.</p> <p> </p> <p>* I logged a ticket nearly two weeks ago without result. It appears your tenchicians have not picked up my query as can be seen on your online fault tracking and according to your call centre agents that give me the same lame responses evertime I follow up.</p> <p> </p> <p>* I will be cancelling my contract with yourselves. I see no reason why I should pay you R600 p/month for a service I am not receiving whilst simultaneously running up a data bill on my cell as I have zero WIFI coverage at home.</p> <p> </p> <p>I would warn any other would-be subscribers to give this a miss. I gather it was just a marketing ploy to get people interested in their 'loss-leader' mobile offering and lay stake to the market. I see that CELL C has a sim**** offering which I hope has better service than this. I am being totally ignore, so I'll take my money elsewhere. A waste of time. </p>