Telkom "uncapped" LTE
<p>I received an sms that states I am reaching my Fair Usage Limit and that i need to reduce my usage or i will be throttled. When i signed up for this account i was told "Service will never be capped or throttled. Truly Uncapped". If i was downloading Terrabytes of data I would understand and not be complaining here. But i am on 190GB used (non peer-to-peer) netflix/youtube/steam updates/psn downloads. How can you even still call this an uncapped product. This is in clear breach of the contract that i have with you. Your feedback on this would be greatly appreciated. </p>
I Received an email stating the following hillarious comment that doesn't answer my question as this is EXACTLY WHAT THROTTLING IS!!:
Good day
We are sorry for the inconvenience kindly know that the fair usage policy is not going to throttled you. It creates slow internet access when you are on internet during the pick time which is the busy hours for everyone to get internet.
Thokozani [TK]
Social Media Consultant
Division : Customer Services- SOC
I Received an email stating the following hillarious comment that doesn't answer my question as this is EXACTLY WHAT THROTTLING IS!!:
Good day
We are sorry for the inconvenience kindly know that the fair usage policy is not going to throttled you. It creates slow internet access when you are on internet during the pick time which is the busy hours for everyone to get internet.
Thokozani [TK]
Social Media Consultant
Division : Customer Services- SOC