TELKOM UNCAPPED - LIES & DECEPTION

I have taken an uncapped ADSL - 2 Meg Line option with Telkom.<br> Anyway all went well for the first month. However i log on today and see that my internet is dog slow.. even my cellphone is faster. So i called the call centre which you have to wait for about 30 minutes for a consultant.<br> The first consultant i spoke to was helpful and explained that even though i took out an uncapped contract they are now applying a \fair usage policy"and have throttled my internet speed/data. <br> So i said to the lady this was never mentioned to me and uncapped means uncapped.<br> I then asked her what is the data usage limit before one goes onto this \""fair usage throttle\"".... She says that there is no set limit but a total average of other users.....I was livid cos this is ****!!!. I then asked \""Surely you guys would send me a message vial email/sms to say im nearing that limit so that i am aware\"". So i say to the lady pls reset this - their answer - nothing cant be done i must speak to the Sales Department as they should have inforned me. I get transferred to sales who cannot help. I then call back and get told to g to the website and accept their terms and conditions and it will be reset. LIES"