ET
Eddie T

1 reviews | Active since Apr 2018

09 Apr 2018, 14:04

Telkom Uncapped Fibre Package

Have installed a 10mb uncapped fibre line at home however when everyone is downloading in the neighbourhood or watching showmax then I can hardly get 1mb download speed. Apparently this has something to do with "contention" . How can Telkom sell a 10mb service when it cannot actually provide it all of the time. Now stuck on a 2 year contract???

0
Replies (1)
Telkom
Telkom's reply26 Apr 2018, 10:23
Official

Good day eddie-turner,

Thank you for making contact with us.

I have tested the fiber line with no errors. If the problem occurs again, you can also get hold fo us through facebook and twitter.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,