TELKOM UNAUTHORIZED DEDUCTIONS

I have cancelled my contract with Telkom since last year July 2023, but till today they have been deducticting from my account. I have called, sent multiple emails, even went to the Telkom shop, they just tell me "we will ascalate the matter" Telkom is affecting my credit score becoz I had to reverse the debit order every month. Now the debit order is above my Bank app limit for reversals, I have to go to the bank every month. The Bank Blocks them, but they keep changing Authorisation number, and every month they increased deductions by R400!!!! No one has helped me at all, I am stressed because now the Bank charges me R100 for every time im doing a reversal becoz of the amount and my credit score has been affected. All just for a device insurance I cancelled long time ago! I curse and regret the day I decided to go to Telkom, its costing me every month. You call them ,the phone will ring for 30min no answer!!! And when you get an agent they tell you, sorry I cant help you "well ascalate the matter" i think I have more than 10 emails I sent since I cancelled this insurance, they have not rep**** to non of them. It looks like Telkom is a big ****mer. I hate it!!! They are big bullies. I wish I had stayed with Vodacom, vodacom is very efficient when it comes to customer services, It was my first time with Telkom and I will NEVER AGAIN!!! I DONT CARE EVEN IF THEY GIVING GADGETS FOR FREE TO GET MY CONTACTS, I WILL NEVER AGAIN!!! THEY HAVE NO CARE FOR CUSTOMERS AT ALL!!!.