Telkom Unauthorised Debit orders

Telkom has unduly stollen for no reason R202.70 from KM Maria Baloyi account. With Telkom reffrance of ***, on 27 Jan 2024.. we don't have any open contacts with Telkom.. contact me on ***.. Telkom you are *****ing money from elderly people through unauthorised debit orders.. I want the money refunded immediately!