Telkom unable/unwilling to repair ADSL line.

My ADSL went out of order on 7 March 2016. It was eventually repaired (including functional internet access) on 15 March, after many complaints from me. My telephone and internet again became defective on 20 March 2016. A problem notification was lodged the same day (300CEK220316). Telkom took 2 days to send me the fault number. To date, nothing has been done about repairing the fault and restoring either my phone or internet connection. Recently I have had 7 days of access, followed by 8 days without. My telephone number is 043 - ***. Shame on Telkom for disgusting service!