Telkom unable to switch me from landline to lte due to their outdated website

Telkom ADSL/LTE

I currently have a telkom 4mb line . This line has been giving issues for the last 2 months that the technicians cant resolve It works but not as it supposed to.

I want to go over to LTE which currently is not in my area as per their website but there is in my area since I used a friends Telkom LTE router at my house and it worked perfectly 45mb down and 2 mb up more then sufficient for my needs.

The sales person know tells me on the phone that they cant help me since there coverage website needs to be updated. So know I am stuck with a faulty service and cant switch over to one that works due to Telkoms outdated services....

I was also told that the only way they can possibly assist me is to walk in to a telkom shop. But there is no shop in my area???

I would just like to swith over from landline to lte uncapped that is in my area (Tested) that is all I am asking but it seems to much of a task for Telkom.