Telkom unable to provide a proof of purchase

<p>My previous reference number is AI ********** and i will log a complaint every 5 days until you are able to provide me with my proof of purchase. Then after a few months of complaints i will take this to 567 Cape Talk radio to show them how i am struggling with Telkom.</p> <p> </p> <p>So, Telkom is still unable to provide me with a proof of purchase for me to have the screen repaired. I've phoned 10213 and my phone log shows 22min holding on and the person who answered said i have to deal with Online Sales and he attempt to put me thru. Again 15min later, i hanged up. I did ask the consultant how to i get thru to online sales as 10213 option is not clear and he was not able to assist with the exact prompts to follow.</p> <p> </p> <p>Telkom i have my contract with you as you do actually have good benefits but as for you service. That stinks and you have a looooooooooooooooong way to go.</p> <p> </p> <p>AGAIN, PROVIDE ME WITH MY INVOICE. HOW DIFFICULT IS IT? </p>