RF
Renier F

1 reviews | Active since Apr 2016

16 Apr 2016, 10:39

Telkom unable to order stock or provide contacts

After trying for 5 weeks and standing in queues for more than 8 hours, even emailing the Telkom shop owner, they came back and said. \Sorry you took too long, the deal is no longer available, it's only while stock lasts\". We can only take out a contract when we physically have the phone and we are unable to order stock. We also cannot provide you with an estimate of when we will be getting new stock. The price went up by R90 a month now, that's R2160 over the period of the contract. <br> <br> How does this work? If you cannot order or take out a contract before the stock arrives, then how on earth will you ever be able to get a contract with them? Or should you go into the store and ask \"What phone do you have in stock\" and then only choose for them, regardless of what specials are they advertising. This is truly ridiculous!<br> "

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Replies (1)
Telkom
Telkom's reply16 Apr 2016, 11:14
Official
Hello Renier Fuchs,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224268.

We apologise for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team