FH
Frank H
1 reviews | Active since Feb 2011
27 Nov 2015, 14:39
Telkom unable to fix faults
we reported a problem on 18/11/2015. Over a week ago and it has still not be repaired.<br> Telkom seem to lack the level of staff or management in their technical departments.<br> *********** service...no sorry ...NO SERVICE<br> <br> story keeps changing...its an above ground cable problem, but Telkom stores do not carry cable due to high theft.<br> Then no its related to a bigger problem in the area.<br> which is it and why can't it be fixed either way?<br> 8 days and counting.
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Telkom's replyOfficial
27 Nov 2015, 18:58Hello frankh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172317.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172317.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply27 Nov 2015, 18:58
Official
Hello frankh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172317.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172317.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media