Telkom, Unable to Cancel my Contract, Still taking my money!!

<p>Good Day<br /> <br />I've cancelled my Uncapped LTE package, within 7 days of taking out the contract, because of bad internet quality (totally unusable). On 11 July 2016 I was informed by Thulani Mokoena that there will be no cancellation fees. On 11 July 2016 I got confirmation from Thulani Mokoena that my contract was cancelled. I'm quoting Thulani Mokoena email on this day...<br /> <br />"Good day. The contract is cancelled. Order ********** 99A was successfully submitted. Regards"<br /> <br />Until today I've tried several times (more than 5 times) to get Telkom to come and pick up the router & external antenna, which has been neatly packed into the original packaging. I have not used this equipment since the beginning of July 2016, thus, it was packed away shortly after I realized the service was non existent.<br /> <br />Now the pleasant part! On 8 August 2016 I got an invoice from Telkom (invoice number ********** 330) where they charge me the following:<br /> <br />1 x SmartBroadband Uncapped Wireless 3 + Huawei B315 + Antenn... R 1,545.94<br /> <br />What the hell is going on here?! Telkom, please, please, please... refund me my money and PLEASE just get this package off may name / account!</p> <p> </p> <p>Update: 11 August 2016</p> <p> </p> <p>So, I've found out today that Telkom did not cancel my Uncapped LTE Contract but rather the a 7.5+7.5GB month to month contract. </p> <p> </p> <p>Please, Please, Please Telkom... Can somebody usefull PLEASE contract me to get this stuff sorted out. I've been struggling now for almost 6 weeks to get this contract cancelled and please STOP taking my money!!<br /> <br />Regards</p>