Telkom Unable to cancel account

<p>I personally visited your store on 1 April 2017. A case was logged Case Number ********** 6 to cancel the account. Telkom has been happily deducting R699 per month since then. It is now almost July. I called every month and was told they are trying to fix my connection. I have moved to Vumatel and asked to cancel despite the bad connection. Is this how you Do business? Not a fair way to make money is it?</p>