Telkom unable or not qualified to maintain current systems !
<p>For over a Month now our ADSL line performance is from none , to intermittent , to very low speeds . We have logged numerous calls on this line ( ********** ) . Each time the story changes and after a couple of days of wasted time the fault just gets cleared and we must start from scratch ! Now with everybody that fiddled all over our main line ( ********** ) is also dead . Again excuse after excause . We are currently paying for 2 services and we are getting nothing , not even a promise on a date that something might happen . Now the situation has all of a sudden changed to ****** lines . I do not fall for this story as I am sure telkom just cannot do their job properly and now they are looking for excuses . I see this as a act of thievery as we are paying for something that we are not receiving ! WHAT are telkom going to do about my problem !!!!! Could somebody seniour please contact me on my cell - ********** </p>
Good day Hennie,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Hennie,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
