Telkom unable or not interested in provide internet to contact customer

No service. I unfortunately have a contract with telkom and on moving my line from Western Cape to Gauteng I have had only problems. My line keeps getting suspended for no reason, the agents that are supposed to fix the problem dont seem to be able to do anything to fix it even when they say there is no reason for the line to be suspended and just keep referring the problem and when it is finally fixed after a week of constant phoning, the internet is only on for a week or a couple days and then it is off again. I have logged continuously the faults and have references numbers but when I give them to the agent they have no record of the fault. I can’t cancel my contact because of penalties and I can’t get them to provide or fix my internet. This has been going on for a month now. So think twice before using Telkom