Telkom unable and unwilling

After a direct market call from Telkom to join their LTE network, I was waiting for the mail as discussed with the tele marketer. The mail never arrived. Still excited about the deal discussed I visited Telkom's site where I was happy to see that I could request a call back from the site. The call did not come the mail did not come and after a week I decided to go to my nearest branch, as stated on their site. Unfortunately, more time wasted. After sitting in the queue I was promptly informed at Telkom Hatfield that it is a tele marketing offer and they can't help me I must visit the site. After explaining that I have tried that I was met by a vacant expression and told I must wait a bit longer for the email.<br> Telkom, thanks for contacting me with a great offer that is, apparently, impossible to actually accept. No matter how hard I try.