TELKOM ULTIMATE POOR SERVICE

Approximately 1 year ago two gentlemen representing Telkom came to my gate to sell upgrades to ADSL - they were quite persistent that I must complete the forms immediately to the point where I became suspicious about them, but confirmed that they were from Telkom - 3 months later still didn't hear anything about the upgrade I app**** for.<br> <br> Then I \app**** online"just to receive an E-Mail stating that I must go to the nearest branch.<br> <br> I then went to the branch to apply and was received by an hour long queue (ok it was month end) and a really bad attitude (at Greenstone) arrogant and condescending - will no offering of providing information.<br> <br> I then received a call from a Durban number about 2 weeks later enquiring why I cancelled my order - which I didn't. <br> <br> About a week later another call stating that I cannot get the upgrade as I live to far from the exchange - now surely the sales agents walking around and the branch staff should be aware of this!<br> <br> A follow up call re my connection problems lead to a response that my computer (all 4 of them!) was at fault and not the line or the modem.<br> <br> Unbelievable!!!!!"""