TELKOM *****ULENT FINANCIAL PRACTICES

I requested termination of my WiFi contract in February 2024 due for expiry in March 2024. Service agent assured me my account is paid-up and no further charges will be incurred. However, on 06 March a R188.60 debit order was presented to Standard Bank. Considering no provision required or deemed necessary based on Teljom service agents' communication, the unpaid debit order was returned with an additional R130 fee. Verify *****ulant financial practices by Telkom for which I am now penalized. This is not the first instance. I demand recompense by Telkom and earnestly warn anybody to reconside ANY contractual dealings with Telkom. Additionally, the servise pretended to be offered by Telkom is aimed at absolving them by minimizing personal contact and disadvantaging the customer.