TK
Thandiwe K

1 reviews | Active since Apr 2019

01 Mar 2024, 08:39

Telkom *****ulent billing of 449 for 11 months

I realized in Feb 2024 that Telkom is billing me for 2 unlimited wireless devices/LTE. These 2 are just a month apart ,why would I have the same contract 2 months apart it doesnt make sense even a fool wouldnt do that.I called telkom to enquire I was told to do an affidavit ,my bank statement and ID COPY .All of that was done and sent through to Telkom for the ***** depart ment to investigate .Mail with all documents requested was sent on the 13 Feb 2024 and a follow up mail sent again on 29 Feb 2024 with no proper feedback instead they sent me a billing statement. Ive paid this bogus account on my name for 11 to 12 months now.I need Telkom to refund what they stole from me with interest .Telkom owes me R449 * 11 MONTHS AND STILL COUNTING SINCE THEY ARE SO USELESS IN TAKING CARE OF THEIR LOYAL CUSTOMERS.NOT A SINGLE MONTH HAVE I NOT UPHELD MY COMMITMENT TO BE EXPOSED TO *****

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