Telkom Tygervalley LTE

<p>I got my LTE modem in December.</p> <p>We waited 4 weeks for it.The consultant and Tygervalley staff told me it will work .</p> <p>We have never had the speeds they promised.</p> <p>I have so many case numbers. ********** 2, ********** 7, ********** 7, ********** 1, ********** 2, ********** 0.</p> <p>The telkom people phone to ask me to rate their service -bad , bad, bad.</p> <p>In May finally a technition came to our house.He confirmed we have no reception and we do not get the speeds promised.On 16 June I went into Tygervalley to follow up.Apparently the arial was dispatched on 13 June.2 weeks ago I went in again to follow up still no arial.</p> <p>On Monday they phoned me again to confirm my problem has been fixed -it has not been fixed.</p> <p>Today I went into telkom again.The staff at Tygervalley have all tried to help, except the store manager he is never there and has not responded to e mails.</p> <p>You can not phone the store because they are a walk in store.Why is there a contact phone number on their invoice?I signed the documents at Tygervalley and so they should help me fix this issue.</p> <p>This is going on now for 7 months.I have even resorted to stopping next to telkom people on the side of tbe road to ask for help.</p> <p>Please will someone help or advise me which company I can use for the internet.</p>