Telkom Tygervalley Bad service.

We went to Telkom, Tygervalley mall to upgrade our contract. We were very welcomed and helped with pleasure. The assistent manager could not print our contract and said he will send it via email the following day. We have called twice already and have received nothing and he does not call back as promised. The Jarrod guy from Hawui was supposed to help us with the free gifts we got with our phone purchase, first he did not respond, then he responds two days later that he is sick and will help on Monday, that never happened and we had to call again just to be ignored. Later got a WhatsApp from him and a promise that he will submit our stuff as soon as he has time. We are not happy. Worst after service ever. I will return the things I bought if not solved by this weekend.