Telkom turns dreams into nightmares.

My wife and I are applying for a home loan and got negative feedback because of Telkom. They have listed on Experian credit bureau that I am in arrears since 2017 without any notification of this. I closed this landline account in 2017 after moving house and was not told about any outstanding fees. Only to find out 3 years later that I am owing them R158.73. I then called their billing dept. and was told they can't help me with a paid up letter after I paid the acc immediately. I spoke to a very unhelpful billing consultant by the name of Benedictor Nonhle Mzobe who told me that she can't put me through to accounts and I can't speak to a manager. Telkom is pathetic. Their customer service is pathetic. If you buy their products just be ready to get no help. I write this review today to say thank you to Telkom for making my wife and I lose our dream home! Its because of your lack of communication and lack of customer care that we have lost out on our home.