1 reviews | Active since Sept 2019
Telkom trying to **** me.
Well, I Cancelled my account and March 2018 as they were doing there online only switch. So went into Bayside store and filled-out a cancellation form.
I then noticed that they billed me the end of that month and disputed the account. They said they would get back to me... AND NOTHING... Just to add the line was disconnected in March as well.
I a few months later logged onto my online profile to make sure the account was closed to my astonishment I was being charged. I then called and got them to cancel over the phone and put in a second dispute on my account to cancel and sort the account out.
Since then the account has been removed from my online profile. But I got a message from P&P attorneys DEMANDING that I pay R7517.40
Now, this is getting ridiculous I contact them over there web chat thing for them to tell me that they can't help me. and I'm Liable to pay.
I know many people have gone through this process and I know people that are still having this issue.
This is getting to a ridiculous point. Please fix your systems and processes Telkom.
