Telkom trying to de***** me!

I had home Fibre services with telkom paying 699pm. In June 2022 I moved houses, before I did I phoned them to advise I’d be relocating and the consultant said they would disconnect my services and a technician would come install at the new house. Needless to say that’s where the problem started. I moved and two weeks later I called them back to find out when my services would be connected at the new house, I spoke to at least 8 different consultants who all had a different story. At the end of it all, a technician came out and installed, I had Fibre and I thought all was well. This was until I got slapped with a bill of double what I normally pay. When I called, I was told that I was being billed for two houses.

I spoke to a manager Lereis Van Wyk, who assured me she’d get my billing corrected, this of cause never happened because my services would get disconnected every month, they tell me I had to pay.

This went on for months, every single month I had to call to get my services connected. Lereis stopped replying to my emails. End of Nov I decided to cancel the services and they had the audacity to send me a R1406,69 “final invoice” for a month-month service. I refuse to pay this. Telkom employees including their managers are nothing short of useless and ***********!