TELKOM TRULY DISGUISTING

My wifi sudenly stopped working - put in callouts to be fixed. Telkom came out - my account had been suspended. Phoned Telkom - never received an account for past several months - my account was always ±R 400 so I just paid R 450 every month. My account was allowed to go upto R 1423.44 in arrears WITHOUT being suspended and I received NO Notification. I accepted my punishment - paid R 200 to have the line re-opended around 15 September. Changed my email address for new account. 26/09 had not received new account yet - paid R 1000 MUCH MORE than normal - account was R 1 081.74 - TELKOM TRULY SUSPENDED MY ACCOUNT AGAIN AND NOW WANT A FURTHER R 200 TO REOPEN THE LINE............. WHAT A SHAM - SERVICE IS DISGUISTING - Spoke to SINAZO from Telkom - She could not be bothered to help - that is how Telkom works is her response.