IR
I R

1 reviews | Active since Jun 2014

07 Feb 2025, 10:19

TELKOM & Trudon - *******

Pity I cannot give Zero Stars. In December I received a call from "Telkom" verifying my details. I verified the details with the agent and that was it. In January I receive a final demand order from Trudon for the December and January payment of Yellow Pages. I told them I did not subscribe to YP. They sent me a voice recording of me verifying my Telkom details and at no time discussed a Yellow Pages contract or cost, etc. nor asked if I wanted to sign up. Due to Trudon's and Telkoms' ******* business practice, if this issue is not resolved with immediate effect, I will be terminating my service with Telkom (after 25 years) and will be taking my business elsewhere. As per their recording, I made it quite clear that I could barely hear the agent who deceivingly acted under the guise of a Telkom agent updating my records. I shall he taking action against them as my personal details were given to Telkom and not for Trudon's consumption. Disgusted. Will not be paying a cent to Trudon and if Telkom does not resolve they will loose yet another customer!

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