1 reviews | Active since Jun 2017
Telkom Troubles
<p>I cancelled my landline in March this year, but AM STILL being billed, despite my completing the necessary online procedure as requested by Telkom. I have also visited the Telkom shop at Somerset Mall and was assured that my request would be escalated and that a consultant would contact me within 5 working days. What a joke - it's 3 weeks later and the silence is deafening!</p>
Hi jenem
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback. May you please send us a proof of your cancellation to *** and link this ref no: AI***, please let us know when mail sent.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi jenem
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback. May you please send us a proof of your cancellation to *** and link this ref no: AI***, please let us know when mail sent.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi,
I have just sent you an email with all my details.
J Martin
Hi,
I have just sent you an email with all my details.
J Martin
Many thanks for cancelling the land line, but what about the refund owing?
Many thanks for cancelling the land line, but what about the refund owing?
I have sent you an email regarding this matter, but it has been bounced back as your inbox is full!!!!!!!!!!
I have sent you an email regarding this matter, but it has been bounced back as your inbox is full!!!!!!!!!!