lL
lauren L

1 reviews | Active since May 2017

05 May 2017, 18:23

Telkom tried covering their ****s

<p>So the day after I posted on this forum I received a *private response* and a call from Telkom, of course assuring me that they would sort out the issue.</p> <p> </p> <p>I am yet to receive any response, or even acknowledgement that somebody is handling the case.</p> <p> </p> <p>today I received ANOTHER threatening sms and a statement of the amount I need to pay bc apparently when they capture the incorrect banking details it's still MY FAULT that the damn agent isn't assigned to allocate the payment!!!</p> <p> </p> <p>I'VE HAD ENOUGH!!!</p>

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Replies (2)
lL
lauren L's update08 May 2017, 11:41
Reviewer Update

Thank you,

I just need this resolved by my next installment, as it is messing with my credit record which will prevent me from being able to afford to study.

It is pertenent that this is resolved.

Regards

lL
lauren L's update08 May 2017, 11:52
Reviewer Update

I also need to speak with a senior manager in order to discuss reparations as my service has been suspended since 12:20 on the 24th of April.

Regards