hM
hazel M

1 reviews | Active since Nov 2016

04 Aug 2017, 17:32

TELKOM TREATS YOU AS AN "UNKNOWN" ONCE YOU TAKE A CONTRACT WITH THEM!!!!!!

<p>I have had it with YOU Telkom!!! I took a cell phone contract in October Last year for R199.00 per month. Thinking that after putting a spend limit of R100.00 on this contract (As it is an open contract) that my bill will be managed. Only to find out that the spend limited autmatically changes by TELKOM WITHOUT ANY NOTICE!!! I have complained on NUMEROUS times to agents that really dont give a damn !!!(MOTTO OF THE COMPANY I AM SURE) So I Ihave to call in 10 times a day now to make sure that spend limit is at R100. Its been months of me being debited for over R600 a month something i really didnt cator for but TELKOM does not care as it is not THEIR pockets out of money, is it!!! To top it off my husband just made TWO phone calls this month and his limit is over BUT i just recieved a bill saying we owe R700.00 on the 31st August already!!! HOW CAN THIS BE ????? I NEED ANSWERS???? I took this contract for my husband (Who was previous with CELLC hence the number)- i have been with CELLC for all my life -BIG MISTAKE doing this. i am due for an upgrade with CELLC and i was really thinking of moving over to #tel -they charge you alot .kom#</p> <p>BUT I WILL NEVER EVER EVER EVER EVER EVER LEAVE CELLC- BETTER QUALITY IN EVERY SENSE!!!! they do not leave us with un answered queries like YOU Telkom. I need ANSWERS, call me on ********** Hazel- I actually want to be refunded for those months that you ****** me. The number in question is ********** </p> <p> </p>

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