Telkom treats customers like *********

I wanted to open a brand new cellphone account at Telkom Menlyn. The assistant was very friendly but alas that is where the customer service stopped. She had to ask me security questions of which none of it I could answer as the questions were so random. Like: What date did I become a director - which I answered - Never. This then lead the assistant to say that she is going to open a ******** case so that they can cross check if I who I say I am. Treating me like a ********. I am very upset and feel victimized by the whole experience. I still heard nothing from Telkom. This is frustrating as the deal in the book expires soon and I didn't want to lose out. The worst cellphone contract experience - Ever!