1 reviews | Active since Jul 2016
Telkom treating their clients like *********
<p>Hi everyone </p> <p> </p> <p>This is what happend,</p> <p> </p> <p>Debit order of R2000 went off on my account on the 29th of june ref nummber ,,,TELK ********** 580S160623NAEDO MY ACCOUNT HAS NOT BEEN ACTIVATED and we are on the 15th of this month , they have not contacted me i had call them about 8 times , they even blocked the number ,180, could not even phone customercare to log enquiry, i had to phone from my vodacom contract 081180 to get this ref, ********** 8, their call centre say they do not accept proof of payment of any form , and now i had to email them one , </p> <p> </p> <p>If you ever decide to get a cellphone contract dont go Telkom they outsource their callcentre and acounts (debt recovery department, it takes forever to fix things like debit order dates or any payment issues</p>
Hi Noleen
today is the 18th and my line is still not activated, i have recieved 1 feedback but with no resolution, please let me know why i should pay this month's debit order if i havent had the use of my cellphone for 18 days. I still dont have any idea whats going on or any ETA on line activation or if you guys found your own debit order that you deducted from my account. this review will not change into a positive no matter what you guys do anymore.
1. My line is still blocked
2. i cant phone telkom mobile due to Customer care (180) blocked on my number
3. i did not have use of my cellphone for 18 days now
4. Telkom cannot even trace a debit order they took off of my account
5. extremely poor service (feedback is minimal with no conclusive updates
6. Telkom has a partitioned comapny your debt recovery, accounts, billing , callcentre are all outsourced and you have no idea whats going on
7. I would like to cancel my contract based on the breach of "The South African Consumer Protection Act No 68" section 8
Hi Noleen
today is the 18th and my line is still not activated, i have recieved 1 feedback but with no resolution, please let me know why i should pay this month's debit order if i havent had the use of my cellphone for 18 days. I still dont have any idea whats going on or any ETA on line activation or if you guys found your own debit order that you deducted from my account. this review will not change into a positive no matter what you guys do anymore.
1. My line is still blocked
2. i cant phone telkom mobile due to Customer care (180) blocked on my number
3. i did not have use of my cellphone for 18 days now
4. Telkom cannot even trace a debit order they took off of my account
5. extremely poor service (feedback is minimal with no conclusive updates
6. Telkom has a partitioned comapny your debt recovery, accounts, billing , callcentre are all outsourced and you have no idea whats going on
7. I would like to cancel my contract based on the breach of "The South African Consumer Protection Act No 68" section 8
Hi Noleen
Today is the 20th , line still not activated, and i am sure Telkom will invioce me for this month even though i still dont have use of this line ********** 806
Hi Noleen
Today is the 20th , line still not activated, and i am sure Telkom will invioce me for this month even though i still dont have use of this line ********** 806