Telkom treating me like a ******** for loading x amount of airtime

Dear Telkom Thanks for blocking my sim card for a 3rd time Is there a limit to the amount of airtime I can load on my prepaid number and if so, why? I called the call center yesterday to query why my sim is blocked only to be informed I have to go to a telkom store with my ID and proof of address, today I visited a telkom store with ID and proof of address. At the store the gentleman that helped me informed me after checking the telkom system that my number is blocked because of the amount of airtime I have loaded and I should produce proof of purchase for the airtime. They keep telling me that I'm doing ******** activity by loading x amount of airtime. Q

Everytime my sim was blocked, nobody from a telkom store or from customer care could give me a valid or any reason at all as to why they keep blocking my sim, and I was even told that I called to block it but I never called them. Telkom stores and staff don't have a phone to call the call center I was asked to use my phone so the agent could call the call center

Telkom the most pathetic network in SA

I'm moving to another network that will give me better service and won't treat a customer like a ******** for loading x amount of airtime