Telkom Trash. No support and no one cares.

In May 2018, I requested my ADSL line to moved to my new residence. My current ADSL line was closed but the new line was never installed. After speaking to the helpdesk. The technician closed my request. No reason, no contact.

I then ordered 28/06 a new Fibre service, this was escalated and meant to be installed this week. Still no feedback, no service. Today when speaking to the helpdesk again. Apparently the coverage map on the website is incorrect and my area does not support fiber. Can I switch my order to DSL? "No". So you cant install new services, you cannot support the old services. So what customers do you expect to keep? I have spent over R1000-00 rand on other Data. Please resolve this nonsense