Telkom tower capacity full unable to migrate to LTE. Alt given by Telkom : Cancel your service

Have been using ADSL for a year now, since the 12/12/2019 I had No internet service when I reported the fault they informed me they will not be replacing the copper/Telephone lines so I migrate to LTE because I have no other choice. When I contact Telkom sales to follow up on my order the agent advise me that my migration to LTE has been unsuccessful due to their Telkom tower capacity being full that there is no space for my device to connect. Spoke to the Manager Anele at technical dep and he informed me that they will not be sending out any technicians to my resistance to check as its an area fault and wont be fixing or replacing lines. So telkom has no space on their service towers for existing clients and not willing to help so then I asked Anele what alternative can he offer me and his reply was to cancel my service... So with no solutions I canceled my service, I used to recommend telkom to my friend and family but with this disappointing service i will only be warning anyone who asks about their services....