Telkom totally useless in cancellations

On the 1st of March 2018 we cancelled our LTE subscription online . We got confirmation on this telephonically . On the 20th of march we enquired again and then telkom requested paperwork to be emailed . We did this . Followed it up early April , was told that our subscription will only be cancelled the 22nd of April . Surprise ... May 1st all was still on . A few follow ups , various managers to escalate and only to be told today nothing has happened and they will again internally follow up . There was enough methods we used to try and cancel this service and not even Telkom can be so useless not to follow up on a simple cancellation instruction , It seems that Telkom does this on purpose as it is a easy way to ***** from the public .

We expect somebody senior from telkom to contact us to sort the following issues out 1) Cancell of our LTE service 2) Stop deducting from our Telkom account - This is theft ! 3) Pay us back this months money !!