Telkom Torture

<p>Its all started in Feb of 2016.</p> <p> </p> <p>Its been 7 months and counting of the constant run around with telkom and their inefficient callcenter. I was a victim of ********** impersionation and made Telkom aware if this when i was sent a bill for multiple cellphone accounts i never opened. When I reported this I was told this would be refered to their ***** department. I was also promised the ***** departement would get intouch with me but no one from that department has tried to get intouch with me. I made it clear to the call center consultant that i could not afford the debits that would be sent to my account but was told that they would debit my account regardless until the investigation was resolved.</p> <p> </p> <p>I kept calling to check on progress with my case until June when i was advised by one of the many consultants that the case was resolved and the account has been closed.</p> <p> </p> <p>In the interim I was unfortunately forced to go to the bank every single month to reverse all the debits sent through to my account. I have now been debited for the umpteenth time and i have no money to my name. No one i speak to at telkom seems interested or capable to give some kind of confirmation on the closure of the ********** account opened in my name. I keep being sent from pillar to post and no word from the ***** department that was supposed to be making this trauma go away.</p> <p> </p> <p>Can someone from telkom worth their salt get intouch with me to resolve this clear error in judgement and put me out of my misery.</p>