Telkom tools do not work

I sent an email to the call centre for assisting with not able to view my bill online. \Response: [0][***0]Re: [0][***1]Account / Billing Enquiry. Kindly visit the Telkom mobile website there will be help drop down and select Talk to us> Get help with your bill underneath there is a drop down> select Personal There is select one drop down select View your bill or understand your bill. Regards