TELKOM TOOK MY MONEY AND HASN'T GIVEN MY PHONE!!!!

<p>To whom it may concern</p> <p>ID: ********** 311081</p> <p>I am highly disgusted and extremely disturbed by the GREED and lack of ETHICS with which TELKOM has displayed. The staff at the Call centre are UNTRAINED, UNPROESSIONAL and INCOMETENT to say the least.</p> <p>The manager whom I have NEVER spoken to AUDREY RAMPERSAD does not know the first thing about customer care or how to respond to clients who have been DEBITED but have not received their phone.</p> <p>I ordered a phone on the 12th of January 2017 online, TELKOM debited my account two days later and I have STILL to THIS DAY not received my PHONE!!!!!!!!!</p> <p>Mobele confirmed on the 23rd of January that there is no stock of black and placed an order for gold. Upon calling back on the 27th Noxola confirmed that Mobele is INCOMEPTANT and the order was NEVER PLACED. I then placed another order on the 27th of January.</p> <p>Today I called Mobele and she says THAT THERE IS NO STOCK OF THE GOLD.</p> <p>It is ONE MONTH that I have been waiting for my PHONE. TELKOM has TAKEN my MONEY and not even bothered to Inform me as to what is going on and why.</p> <p>I AM SO DISGUSTED, IF THIS IS HOW TELKOM OPERATES PERHAPS I SHOULD TAKE MY MONEY ELSEWHERE!!</p> <p>I NEED ANSWERS I NEED FEEDBACK I NEED CLARITY I FEEL ******!!!!!!!!!!!!!</p>