Telkom took Debit order - Still no product delivered!

<p>Telkom has taken off a debit order on the:</p> <p>02/03/2017 TELKOM8TA BAU ********** ********** 302 -R449.00</p> <p>I have contacted them the 9/3/2017 and they said they will escalate the urgency for delivery of my iPad air 2. Up until today i have not received any contact / tracking reference number!!!</p> <p>Upsolutly terrible service.</p>