Telkom too *********** to even cancel their useless LTE service for past 4 months!?!?!?

Telkom:

I really don’t know what kind of operation telkom is running! Money gets paid monthly without fail! But my service is so pathetic that I can’t even remember the time I’ve been able to use the internet with ease not to mention sit and be able to enjoy Netflix or heaven forbid I try to download something which is an actual joke!

When I try to contact telkom to remedy the situation I’m met with extraordinarily pathetic service to match the pathetic connection! They make a fool of me by calling me back letting the phone ring and as soon as I answer they put the phone down! Then minutes later I receive a message that my case was dealt with and the case is closed! It’s infuriating and I demand my account closed with immediate effect!!!

Having been on telkom since 2016 i can honestly say that it’s never been reliable at all!

Please address this situation immediately please!

Update: I logged another call to have the LTE Uncapped cancelled and it's been 2 months trying to end this HELL!!

EVERYTIME my request to cancel gets logged with a case number, your people from Telkom calls for 2 seconds and then put down as soon as I answer with an immediate follow up message, such as this actual one.... "Your case no ***0 is resolved. Please call 081180 for Telkom Mobile related queries and 10210 for Telkom Services and Products related queries."......

IF I COULD SWEAR ON THIS FORUM I WOULD AND PROCEED TO BURN TELKOM TO THE GROUND!!

R900 per month for months on end with **** SERVICE!!!!!!

I've held my mouth but NO MORE!!!!

I WANT A RESPONSE IN 24 HOURS OR ELSE.