Telkom Tomorrow Starts Today- I want no part of that Tomorrow

Yesterday 08/10/2019, I have been struggling to activate my "suspended' lines with no avail. After speaking to the second consultant (14 min 21 sec) who explained that it was a system glitch, I was told to wait atleast 5hrs for it to be back on... The first consultant politely dropped the call after a few minutes (3 min 38s). I waited for just over 6hrs called again. This call lasted about 16 min and 05 sec of which I was put on hold for more that 10 minutes with no resolution in sight. I called again a few hours later (15 min 32 sec) of which just over 8 minutes was spent holding again... This morning I called again of which this call lasted 21min and 33sec being told exactly what the second consultant said yesterday "We will escalate the matter" Is this really service. Is this really TOMORROW STARTS TODAY? If this is what tomorrow looks like with Telkom then I'd rather not be a part of their tomorrow. I have given them ample time to resolve this issue (more than 24hrs) and they just don't seem to care. do I really have to spend another 71.55 minutes today to have my lines corrected? This is the worst experience ever. The stress and disrespect is not worth it...